FAQ

Frequently Asked Questions

• Why do you spell it J-E-S-U-5?

  Without getting into the legalities, we can use the name JESU5 freely anywhere in the world. But look closer and you shall see it, and the truth shall set you free!
  
  

• Do you allow returns? 
  

  Unfortunately, we can not accept returns or exchanges since each product is custom-made at the time of purchase. 
  
  

• What if my order is damaged? 
  

  If you received a damaged product, please send clear photographs to this email address and we will gladly give you a full refund.
  
  

• Do you charge for shipping? 
  

  Yes, shipping will be calculated based on the product and your location.
  
  

• What about overnight or priority shipping? 

  We can not offer expedited or overnight shipping at this time.
  
  

• What are the delivery times? 

  It depends on where you live in the world, but you can expect to receive your product(s) between 7-15 business days.
  
  

• How do your giveaways work? 
  

  If you provided us your email address, you are automatically enrolled to be eligible to win free gear (simply unsubscribe from our email list to be removed at any time). A winner is selected at random and will be notified via email to receive their prize.
  Note: social media sharing of any winners and their gear is highly encouraged! Make sure to tag us whenever you post.
  
  

• What if I have a suggestion for a new design or color?

  We'd love to hear it! Feel free to send us a message at support@getjesusgear and we will get back to you with an answer.
  
  

• Where can I find you on social media? 

  Instagram                                                                                                      Facebook